Important information for your use of our website.
Last updated: September 28, 2026
Who We Are
Kaleidoscope Group is an independent insurance agency. Our website address is kaleidoscopegrp.com. This privacy policy explains how we collect, use, and protect information through this website. It applies only to information collected through this website.
Information We Collect
We collect only the information you choose to give us, such as when you complete a form, email us, or call us. This may include your name, email address, phone number, state, the types of coverage you’re interested in, the best time to reach you, and any comments you provide. Please do not include sensitive personal information, such as health details or Social Security numbers, in website forms.
Like most websites, our site may also automatically collect basic technical information, such as your browser type, the pages you visit, and how you arrived at our site, through cookies and analytics tools. This helps us understand how visitors use our website and improve it.
How We Use Your Information
We use your information to respond to your request and to contact you about the insurance products and services you asked about. We do not sell or rent your information to anyone.
How We Share Your Information
We do not share your information with anyone outside our organization, except as needed to fulfill your request. For example, we share information with an insurance company only with your permission, such as when you ask us to request a quote or submit an application on your behalf. We may also share information when required by law.
Text Messaging (SMS)
If you opt in to receive text messages, we will use your mobile number only to send communications related to your inquiry and our services. Message frequency varies. Message and data rates may apply. We do not share or sell your mobile number or opt-in information with third parties for marketing purposes. You may opt out at any time by replying STOP. For help, reply HELP or call us at 830-262-0432 (TTY: 711).
Your Choices
You may opt out of future contact from us at any time. You may also contact us to:
- See what information we have about you, if any
- Correct or update your information
- Ask us to delete your information
- Share any concern about how we use your information
Please note that as a licensed insurance agency, we are required by law and by insurance and Medicare regulations to keep certain records for specific periods of time. We will honor deletion requests except where we are required to retain records.
How Long We Keep Information
We keep your information only as long as needed to respond to you and serve you, and as long as required to meet our legal and regulatory record-keeping obligations.
Security
We take reasonable precautions to protect your information, both online and offline. Our website uses encryption (look for “https” and the lock icon in your browser’s address bar), and access to personal information is limited to those who need it to serve you.
Changes to This Policy
We may update this policy from time to time. The date at the top shows when it was last updated.
Contact Us
If you have questions about this policy, or feel we are not following it, please contact us:
Phone: 830-262-0432 (TTY: 711)
Email:
Hours: Monday–Friday, 9 a.m.–5 p.m. CST, or by appointment
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